About Us
Quality Home Builders Melbourne Trusts
Choosing the wrong builder is expensive to undo. As your dedicated builder for custom homes, we back every project with fixed pricing and our own in-house tradespeople, so nothing is left to chance.
Values
- Honesty, integrity, and trust guide every project, from the first phone call to after sales service. This applies to our customers, our team, our suppliers, and the communities we build in.
- First class customer service means a dedicated project manager, a project app for round the clock updates, regular progress updates, and a follow up call once your build is complete.
- Quality workmanship comes from qualified tradespeople who are our own employees, not third party contractors, backed by independent inspection at every stage.
- Genuine value means passing on savings from our long standing supplier relationships, including the essentials from the start, and no hidden costs.
At Professional Residential, we have become one of the most popular home builders in Melbourne.
That is because we ensure that every stage of your custom build, renovation or development is completed with honesty, integrity and trustworthiness.
This includes our before and after-sales service.
To all involved:
You, our valued customer
Our team
Our suppliers
Local communities
Environment
From the first phone call to you
Your own project manager
Your own phone app for 24/7 updates including photos
Regular progress updates
Follow up calls after your work is complete
Qualified and experienced tradespeople
Employees not 3rd party contractors for day to day work
Independent 3rd party inspection
Constantly looking for ways to improve our quality control
Purchasing power
Important inclusions
Lots of options at every budget level
No hidden costs or surprises
Qualified and experienced high integrity leadership and mentoring
Supporting breaking patterns of generational homelessness and unemployment
Leaders and front runners in building excellence, building compliance, environmental responsibilities and innovation.
● Employing young tradesmen, apprentices
● Strong and experienced leadership
● Mentoring
● Considering environmental concerns or issues where we build
● Giving back to those less fortunate than ourselves
● Looking at those in need in local communities where we build
● Being compassionate, considerate and flexible with those who need it, whether they be our customers, team members or local communities
- Special needs
- Mature needs
- Victims of abuse
Qualifications
- We hold the highest building registration available from the Victorian Building Authority, an Unlimited Domestic Builders Licence, CDB-U 51352.
- We’re one of the few builders in Melbourne and Australia offering a 20 year wet area guarantee.
- We’re registered with the Master Builders Association and hold all insurances, licences, and registrations required of a custom home builder.
At Professional Residential and home builders in Melbourne, we have the highest possible building registration licence with the VBA. The VBA: Victorian Building Authority is Victoria’s building regulatory organisation that makes sure that your building work is done properly and safely. Our registration with the VBA is an ‘Unlimited Domestic Builders Licence’ and our licence number is CDB-U 51352.
We are also one of only a few building companies in Melbourne and Australia who can offer a 20 year area guarantee for the wet areas of your home or development.
We are registered with the Master Builders Association, and have all necessary insurances, licences and registrations.
Award-Winning Team
- In 2018, our team built the winning house on Channel 9’s The Block, the Gatwick Hotel project, a national result that reflects the standard we bring to every home we build.
Our long term goals always consider environmental impact.
We are always considering future generations.
We minimise impact at every opportunity, particularly in local communities.
We are always reviewing our environmental footprint.
The quantity and quality of the energy we use, renewable energy etc
How we run our factories, offices, power, equipment etc
What and how we build and renovate homes and develop properties
Waste, how we dispose of it, recycling etc
Energy efficient projects are always a priority for us.
We are always looking for ways to innovate and improve our building processes
We encourage all homeowners and building developers to build or renovate environmentally responsible homes and developments.
We make sure that all the suppliers that we use are also environmentally responsible. We believe that if enough consumers and businesses all insist on only dealing with companies that are environmentally responsible, it will have a positive impact now, and for future generations.
Environmentally Responsible
We factor environmental impact into every long-term decision, from office operations to how we build and manage waste. We prioritise energy efficient projects, review our footprint regularly, and only work with suppliers who share our standards.
Socially Responsible
We mentor young tradespeople and apprentices, and make sure every staff member is paid correctly with full entitlements. Each year we support a local cause, and we hold our suppliers to the same standards we hold ourselves.
We offer our teams strong, effective and integrity based mentoring, and we lead by example by operating a socially responsible business.
One of our priorities, is that all staff are paid correctly with all entitlements.
We believe it is important to give back to our local communities and to those less fortunate than we are. Each year we select a local cause to contribute to.
We make sure that all of the suppliers we use and purchase from are also socially responsible. We believe that if enough consumers and businesses all insist on only dealing with companies that are socially responsible, it will have a positive impact now, and for future generations.
Careers
If you would like to consider a career with an environmental leader in Building, renovations or property development in Melbourne
If it is time for a change, and you would like to work with a company who places integrity, customer service, quality workmanship and the environment as its key values, then email us or give us a call, we would love to hear from you.
03 9077 4567
Covid
Statement
We do everything possible to help Melbourne stay CovidSafe.
● We adhere to all Government requirements and restrictions, strictly, and require all our team members to do the same.
● All of our staff and suppliers must agree to comply with Government and Professional Residential Covid-19 requirements and regulations.
● All customers, team members, management, and suppliers are asked the following to reduce the risk of Covid-19 spreading in Melbourne.
○ Is anyone in your home sick or in quarantine?
○ Have you or anyone you know been in contact with anyone with Covid-19?
○ Are there any Covid-19 risks that we should know about, i.e. travel, contact with people who have travelled etc?
○ All responses are dealt with on an individual basis, with caution used as our first priority and taking into consideration all personal circumstances.
We are frequently sanitising all work our areas that you may come into contact with.
We wear masks if required to by Melbourne regulations or if you request it.
We offer face to face meetings and all virtual options also, ie FaceTime, Zoom, Skype, calls etc.
We adhere to all social distancing as required in Melbourne and we respect and honour any further requirements by yourself.
You have all project management options, in person, by phone or virtual, ie facetime, Zoom, Skype etc.
Must advise us if any of the initial questions are answered in the positive.
All team members are required to strictly comply with Governments regulations, Melbourne Covid requirements and our Covidsafe plan.
All team members and management must sign acceptance to our Covidsafe plan
All team members and management must stay home if not well
All team members and management must be tested if they have any Covid-19 symptoms
Must advise us if any of the initial questions are answered in the positive.
Strict compliance with Covidsafe plan
Must sign acceptance to Covidsafe plan
Must advise us if any of the initial questions are answered in the positive.
Our showroom
Quality Home Builders Melbourne FAQs for Choosing a Custom House Builder
How do I know you're a properly licensed builder for custom homes?
We hold an Unlimited Domestic Builders Licence with the Victorian Building Authority, licence number CDB-U 51352, and are registered with the Master Builders Association.
What's the difference between a custom house builder and a volume builder?
A custom house builder designs and builds around your specific site and brief. Our in-house team designs every project from scratch rather than working from a fixed catalogue.
Do you use your own tradespeople or subcontractors?
Our day-to-day trades are employees, not third-party contractors, with independent third-party inspection to check quality throughout the build.
What guarantee do you offer on completed work?
We offer a 20-year wet area guarantee, one of the few building companies in Melbourne or Australia able to provide this.
Are you insured and fully registered?
Yes. We hold all necessary insurances, licences, and registrations, including our VBA registration and Master Builders Association membership.
Do you only build new homes, or do you also renovate?
We build custom homes, complete renovations, and property developments, all under the same fixed-price and quality-control approach.
Are you involved in the local community or environmental practices?
Yes. We prioritise environmentally responsible building practices and contribute to local community causes and mentoring programs each year.