Builders Melbourne
Quality customer care
Quality customer care

Date

13 June 2024 

Our first class quality customer care starts from our very first phone call to you.

Starting with our initial consultation, where we provide lots of options you may not have considered.

We go on to provide you with your own project manager so you will not have to talk to different people about different parts of your build, renovation or development.

They will also know and understand every part of your work, your expectations, and most importantly, how you want your job to look like when we are finished.

Your project manager will be giving you regular updates on your job along the way. That will be whichever way you prefer, by call, or email or text.

We give you your very own phone app for 24/7 updates. This means that you can see the progress that is being made on your home build, renovation or development whenever it is convenient for you. Updates include photos too!

Then of course we do a thorough and spotless job of cleaning up after our work is complete.

We then offer a follow up call, to make sure everything is as you expected and hoped for.

We have industry leading completion times. The saying ‘time is money’ has never been more relevant than it is now. Knowing when you are going to be able to take possession of your recently renovated home, or custom built home, or luxury home, or property development can make a big difference to your planning – and budget!

That is why we offer a no obligation FREE consultation with a fixed price and time to complete your project quotation. You have so much to gain, and little to lose by having a conversation with us. 

With over 15 years of experience and hundreds of happy clients, we are usually able to offer ideas you have not considered. This link will get you to our gallery where you will see lots of images of work we have done in and around Melbourne, including images of the winners of Channel 9’s popular TV program, ‘The Block’.

You can give us a call, our direct phone number is on the top right of our website. One of our helpful team members will be happy to answer any questions and or make an appointment for you. 

Or if you prefer to contact us online, we have a quick interactive form at this link.

This link will take you to our About page, where you can find out all about our experience, qualifications, insurances and more. This is the link to our services page, that lists some of the most common building services we provide. This is the link to all of the benefits you have if we are your builders.

This link will get you through to all the information you need to know about our 20 year wet area guarantee. If you have questions and would like them answered immediately online, you can go to our frequently asked questions FAQ page.

And if you are reading this somewhere else apart from our home page, this is the link to our website https://professionalresidential.com.au.

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